RAVE to all the 911 responders who quickly arrived to address my partner’s urgent medical needs. THANK YOU! Your calm, caring ...

WEST CHESTER — About the conclusion of a three-hour Chester County Board of Elections meeting at the Justice Center the night before, it was back to the business for the commissioners on Wednesday ...

The screams of a woman in labor, a father’s urgent voice and a calm dispatcher on the other end of the line marked a New Year’s Day emergency that ended ...

"You make me believe in angels,” Bruce Meyer told Micaela Saenz, who guided him through CPR to help his wife ...

MADISONVILLE, Texas -- A 911 operator in Texas is being praised for how she responded to a call from her daughter about a fire that eventually burned down their house. "She did an outstanding job. She ...

HOUSTON, Tx. -- A former 911 operator is accused of hanging up on emergency calls. Our sister station KTRK in Houston, Texas, went looking for Crenshanda Williams Wednesday afternoon. The former ...

Every Massachusetts 911 operator will learn new call-taking protocols to help them avoid the types of mistakes that slowed emergency responders’ search for a patient who died just a few feet from CHA ...

Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just practice. However, it's still one of those skills that is still important to have ...