LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, and Genesys® ...
ServiceNow Customer Service Management (CSM) solution excels at automating and optimizing front, middle, and back-office processes SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI ...
ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...
TORONTO & BARCELONA, Spain--(BUSINESS WIRE)--ServiceNow World Forum & Five9 CX Summit—ServiceNow (NYSE: NOW), the AI platform for business transformation, and Five9 (NASDAQ: FIVN), provider of the ...
In the battle of the AI agents, competition is heating up for Salesforce . ServiceNow's new artificial intelligence-powered platform for customer relationship management is going after Club name ...
Fully automated solution connects real-time customer engagement with enterprise workflow automation to eliminate service gaps and drive faster, smarter resolutions By combining industry-leading AI ...
ServiceNow and Qualtrics have partnered to create a joint solution that combines ServiceNow's digital workflows with Qualtrics' experience management technology, enabling organizations to harness and ...
Improved first contact resolution by up to 20% Reduced cases initiated over phone by 40% Increased revenue retention by $5.2 million from support contract renewals The Total Economic Impact Of ...
At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.