Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. This article is more than 5 years old. For me (as a customer ...

Over the past five years, I’ve heard more than one person wonder aloud if the pomp and circumstance of Apple’s live events are always worth all the trouble. I can remember some Apple presentations ...

HBO Max and Quibi will host keynotes and online panels focused on the streaming market at Cannes' virtual film market. By Scott Roxborough New streaming platforms HBO Max and Quibi have joined Cannes’ ...

The conclusion of Apple’s big software shindig this week wraps up a months-long experiment in virtual tech conferences. The experiment isn’t over—far from it, as the coronavirus pandemic shows no real ...

HIGH POINT, N.C. — The High Point Fall Market will look pretty different this year, but there will still be speakers. The market authority announced a lineup for virtual programming including a ...

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Last week Microsoft became the first major tech company to host a keynote presentation fully in virtual reality. Despite many moving parts, the company managed to delivery a seamless, immersive ...

SEATTLE--(BUSINESS WIRE)--Avalara (NYSE: AVLR), a leading provider of tax compliance automation for businesses of all sizes, today announced details of its keynotes and featured speakers for Avalara ...