Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, and enhancing user experiences.

Learn how to use and get the most from Google Docs, Sheets, Slides, Meet, Keep, Forms, Gmail, and other apps in Google’s Workspace productivity suite. From its humble origins as a collection of cloud ...

You can talk to the chatbot like it's a friendly acquaintance, and it'll help you get a lot done. Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and ...

Investing helps build wealth by buying assets like stocks or property for returns. Start investing by identifying your style, budget, and risk tolerance to find the best strategy. Utilize low-risk ...

It’s a common enough scenario in many synthesis labs: you know what starting material you have, and you know what product you need but not quite what reaction conditions will get you there. Unless you ...

Trading options requires answering these questions: Which direction will a stock move, how far will it go and when will it happen? Here are 4 steps to get started. Many, or all, of the products ...

Modern supercrops will be a big help. But agriculture can’t be fixed by biotech alone. Something is killing Ramadhani Juma’s cassava crop. “Maybe it’s too much water,” he says, fingering clusters of ...